Privacy Policy
1. Introduction
KyroBit LTD ("KyroBit," "we," "us," or "our") is a software development and SaaS company providing web applications, mobile applications, and digital solutions.
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website, software, and services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy.
2. Data Controller and Processor Roles
Depending on the context:
- KyroBit acts as a Data Controller when processing personal data for its own business purposes (e.g., website usage, communications, billing).
- KyroBit acts as a Data Processor when processing data on behalf of clients using our software or services.
When acting as a Data Processor, we process data strictly in accordance with client instructions.
3. Information We Collect
3.1 Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Company details
- Messages submitted via forms
- Newsletter subscription data
- Billing and payment information
3.2 Client Data
Clients may upload or process personal data relating to their own users or customers through our Services ("Client Data").
KyroBit processes such data solely on behalf of the client and does not control its content or purpose.
3.3 Automatically Collected Information
We may collect:
- IP address
- Device and browser information
- Usage data (pages visited, interactions, session duration)
- Log and diagnostic data
We use cookies and similar technologies to enhance functionality and analyze usage.
4. Lawful Basis for Processing
We process personal data under one or more of the following legal bases:
- Consent (e.g., newsletter subscriptions)
- Contractual necessity (providing services or responding to requests)
- Legitimate interests (improving services, security, business operations)
- Legal obligations (compliance with applicable laws)
5. How We Use Information
We use personal data to:
- Provide and operate our Services
- Respond to inquiries and requests
- Send confirmations and follow-up communications
- Deliver newsletters and updates (where subscribed)
- Manage accounts and authentication
- Process payments
- Improve performance, security, and user experience
- Comply with legal obligations
6. Email and Marketing Communications
We may send emails when you:
- Submit a contact request
- Subscribe to our newsletter
These may include:
- Confirmation emails
- Responses and follow-ups
- Service-related communications
- Marketing communications (where permitted)
You may unsubscribe from marketing emails at any time using the unsubscribe link.
7. Analytics and Tracking
We use third-party analytics tools, including Google Analytics, to analyze usage and improve our Services.
These tools may collect:
- IP address
- Device and browser data
- Pages visited and user interactions
Data may be aggregated or anonymized where possible.
Users can manage cookies through browser settings or consent preferences.
Opt-out: https://tools.google.com/dlpage/gaoptout
More info: https://policies.google.com/privacy
8. Sharing of Information
We do not sell personal data.
We may share data with:
Service Providers
Hosting providers, analytics tools, email delivery services, and payment processors.
Clients
If you are an end-user of a client's system, your data is controlled by that client.
Legal Authorities
Where required to comply with laws or protect our rights.
Business Transfers
In connection with mergers, acquisitions, or asset sales.
9. International Data Transfers
Personal data may be processed outside the United Kingdom or European Economic Area.
Where required, we implement appropriate safeguards in accordance with applicable data protection laws.
10. Data Retention
We retain personal data only for as long as necessary to:
- Provide Services
- Fulfill legal obligations
- Resolve disputes
11. Data Security
We implement appropriate technical and organizational measures to protect personal data.
However, no system is completely secure.
12. Your Rights
Under applicable laws (including UK GDPR), you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
To exercise your rights, contact: [email protected]
13. Third-Party Services
Our Services may include integrations with third-party platforms. We are not responsible for their privacy practices.
14. Children's Privacy
Our Services are not intended for individuals under 13.
15. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the Services constitutes acceptance of the updated Policy.
16. Contact Information
KYROBIT LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
Email: [email protected]